Error 1335: "The cabinet file [data1.cab] required for this installation is corrupt and cannot be used" or "The cabinet file [2] required for this installation cannot be used."

What is happening
One of the following Microsoft Windows errors occurs when updating QuickBooks or repairing a QuickBooks installation:
  • Error 1335: The cabinet file [data1.cab] required for this installation is corrupt and cannot be used.
  • [Error 1335] The cabinet file [2] required for this installation cannot be used.
How to fix the problem
Try alternative methods to install QuickBooks, which may help avoid encountering the error again. 1335 corrupt cabinet file data1.cab installation corrupt, .
Detailed Instructions
  1. Follow the steps in Performing a hard drive installation of QuickBooks to copy the installation folders from your QuickBooks CD to your hard drive and install QuickBooks from your hard drive using the copied files.
  2. If you continue to receive errors copying from the CD on a second computer, the CD may be damaged. 1335 corrupt cabinet file data1.cab installation corrupt, . You can Download QuickBooks from the Internet and then follow the instructions to Install QuickBooks from a downloaded file. 1335 corrupt cabinet file data1.cab installation corrupt, . Or, you can follow the steps in Obtaining replacement CDs or manuals to order a replacement CD.
  3. If you continue receiving errors, clear the Temporary folder and try installing again.
    • Windows XP: c:\Documents and Settings\username\Local Settings\Temp
    • Windows Vista: c:\Users\username\AppData\Local\Temp\
  4. You can also download the Microsoft Windows Installer CleanUp Utility from the Microsoft Support site, and then reinstall QuickBooks. 1335 corrupt cabinet file data1.cab installation corrupt, . Please note that this is a Microsoft product. 1335 corrupt cabinet file data1.cab installation corrupt, . Intuit cannot provide support for third-party products.
Other possible causes and remedies
  • Scratches and dust can cause problems reading the CD. 1335 corrupt cabinet file data1.cab installation corrupt, . Use a soft cloth to gently clean the CD and try to install again.
  • Installation issues can be caused by insufficient installation memory settings on your computer. 1335 corrupt cabinet file data1.cab installation corrupt, . Check the System Requirements for your QuickBooks installation and see the Microsoft knowledgebase for details on changing these settings: http://support.microsoft.com/kb/314810.
  • Antivirus software can disrupt installation. 1335 corrupt cabinet file data1.cab installation corrupt, . Temporarily disable antivirus software while installing QuickBooks. 1335 corrupt cabinet file data1.cab installation corrupt, . Be sure to re-enable the software after installation.

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free or you can contact a technical support agent for additional guidance. 1335 corrupt cabinet file data1.cab installation corrupt, . Fees may apply.

KB ID# 373510
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11/7/2009 1:47:38 AM